When it comes to the electronic signature capture process, pharmacies should keep a few things in mind. The process may seem simple enough, but it can also be time-consuming. If you have employees required to sign electronic records as part of the regular workflow every day, you will quickly see the benefits of streamlining this process.
It is important to remember that the entire process can’t be automated. It would be best if you found the right balance of simplicity and effectiveness to reduce the amount of time it takes for employees to complete the process. Here are some of the strategies you can implement to streamline the process.
Make sure to keep track of each employee that has to sign electronic signatures.
Ensure you have a system in place for any forms that the electronic signature capture for pharmacies must always send into the health care system. Creating an electronic format and uploading it into a database will save valuable time for your employees, who can electronically view and complete the form.
Create one set of signatures available for all patients as often as possible. By keeping this information on hand, you will be able to skip any steps required to request signatures from different users. There may be instances where multiple people are needed to sign a form at one time, but this should not be necessary often enough to warrant using more than one signature pad per person. There is nothing more frustrating than picking up a prescription only to find out someone else has already signed it without realizing it!
You must keep track of all information associated with the forms to add this data to your database once submitted. This includes patients’ names and dates of birth and employees’ names and dates of work in the pharmacy or clinic. This information is required for your computer program to integrate seamlessly with other fields that are being saved and tracked.
This will ensure that the process is conducted as efficiently as possible while saving time and money. If you want to know exactly how much time it will take to process a form before you begin, it may be best to hire a third-party company specializing in managing these procedures.
Conduct regular audits to ensure all documents are completed accurately, on time, and according to the rules and regulations mandated by your state’s Department of Health.
If needed, follow up with employees who have been absent for longer than 2 hours after work has begun to ensure they stay on task and complete their jobs. You don’t want them missing out on opportunities for additional income because they left early.